Shipping policy

Shipping Policy

Fancyby.js

Thank you for shopping with fancyby.js. Please review our Shipping Policy below.

Order Processing

  • Orders are processed after payment is successfully completed.

  • Processing times may vary depending on product availability and order volume.

  • You will receive a confirmation email once your order has been placed.

Shipping

  • We ship orders using third-party shipping carriers.

  • Shipping times are estimates and may vary due to factors beyond our control, including carrier delays.

  • Once your order has been shipped, tracking information will be provided when available.

Delivery Responsibility

  • Once an order is handed over to the shipping carrier, fancyby.js is not responsible for delays, lost, or stolen packages.

  • We do not offer refunds or replacements for packages lost during transit.

  • Customers are responsible for ensuring that the shipping address provided is correct.

Damaged Packages

  • If your item arrives damaged, please contact us within 7 days of delivery.

  • Clear photo or video proof of the damaged item and packaging is required for review.

  • Approved damaged items may be eligible for a return or refund in accordance with our Return & Refund Policy.

Incorrect Address

  • fancyby.js is not responsible for orders shipped to incorrect addresses provided by the customer.

  • Orders returned due to incorrect or incomplete addresses may require additional shipping fees to be reshipped.

International Shipping

  • International orders may be subject to customs duties, taxes, or fees.

  • These charges are the responsibility of the customer and are not controlled by fancyby.js.

Contact Information

If you have questions about our Shipping Policy, please contact us at:
📧 ROSA2SALESSHOP@GMAIL.COM